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The transition of the global economy from an industrial focus to one based on knowledge and information presents numerous opportunities and challenges. This new paradigm has a significant impact on the way people lead their lives. It is enabled by the use of Information and Communications Technologies which have led to the compression of time and space.

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Enter electronic commerce also known as e-commerce. Convergence of technologies is the major driving factor that contributes to the exponential growth of electronic commerce. Convergence goes beyond the use of technology to develop new products and services and is seen as a vehicle to improve the quality of life of society. Convergence will open new opportunities for all as everyone gains equal access to information and the global markets. Small business will be able to compete on an equal footing with big business.

But what is e-commerce?

Electronic commerce can be defined broadly as:

"The use of electronic networks to exchange information, products, services and payments for commercial and communication purposes between individuals (consumers) and businesses, between businesses themselves, between individuals themselves, within government or between the public and government and, last, between business and government "

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What are the benefits of e-commerce?
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E-commerce has made life good and simple and as technology improves, so will the concept of e-commerce to ensure it is hassle free for its users.
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